Mobility has been increasingly crucial to enterprises when it comes to having competitive advantage and boosting the bottom line. Since founded in 1986, Star Communications, Inc. has been dedicated to providing client enterprises of multiple industries with mobility solutions that reduce fixed costs, increase customer interaction, drive growth, and is customized to our clients’ specific needs. Here’s how we’ve achieved this mission:

  • U.S. Based Helpdesk with a Global Reach — Our Los Angeles-based, 24/7 mobile helpdesk team provides white-glove, support for large companies and organizations.

  • Efficiency — Star has direct access to all U.S. wireless carriers, which enables us to make account changes in real-time. Our clients never have to call the wireless carriers or visit a store; they contact us directly. Our helpdesk team meets and exceeds client SLA’s in responding to tickets and will save your IT team thousands of hours they can use to focus on their core competencies.

  • Cost Savings — Star assists our clients with a complexity of cost centers, discounted hardware purchases, wireless plans, invoicing errors, wireless carrier agreements, mobile device policies, and more, while reducing the organization’s total mobility spend by as much as 50%.

  • Customer Satisfaction — After being committed to providing the above points, our clients have expressed through surveys how the Star team is responsive, reliable, knowledgeable, thorough, communicative, and more.

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